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The following page was printed from RemoteCentral.com:
User reviews for the Marantz RC5000i from Marantz. |
| Ratings | Reviews | MSRP (USD) |
Average: 4.16/5.00 Median: 4.33/5.00 | 15 | $549 |
The Marantz RC5000i is enhanced over the original RC5000 with twice as much user memory -- meaning you can fill 'er up with devices, macros, CD jukebox listings, favorite channels and much more!
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Navigation: [ < Previous|Next > ] Now viewing user reviews page 2 of 3 for the Marantz RC5000i remote.
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Written by Mike Mulicka from Bethlehem, PA, USA. The reviewer has used this remote control for 3-6 months. |
Review 8 made on Tuesday May 29, 2001 at 6:11 PM. |
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Review: | I really want to like this remote. I read many reviews, most of which were glowing. I did all the research I could. After months worth of hints to my wife, she finally plunked down the money and bought me an RC5000i as a gift to replace my old reliable RC2000 MK II. I was thrilled! Then I opened the box...
Sorry, folks, but for over $500 I expect a lot more. Not more features, but better implementation of and support for the ones provided.
I expected a steep learning curve and a considerable amount of setup work - hey, I own an RC2000! What I didn't expect was a complete lack of useful documentation and even worse, no technical support. I have yet to get my RC5000i sucessfully connected to a computer (I've tried three different PCs). Frankly, without sites like this one, the remote would be nearly useless. Marantz relies almost entirely on its community of users for support (hey, you're GREAT! but you're doing Marantz's job for them and can't possibly be expected to solve every problem).
When buying a product like this, I'm not buying hardware, software and potential - I'm buying a solution. I'm not a hacker/hobbyist - I just want my theater to work in a more automated way with the least amount of effort possible. I think all the wonderful reviews this product has received should be viewed with a fresh, critical perspective using the current state-of-the-art as a backdrop. The bar is currently far too low. Look at it this way - instead of comparing only other remotes with the RC5000i, compare it against similarly-priced devices like the Compaq iPaq. Easily programmable/ extensible, well supported, USB connectivity, color, etc.
I'm confident that I'll eventiually get the RC5000i to work, but the required investment of time and effort is way too high.
Bottom line, if you like to tinker and like a technical challenge, you'll LOVE the RC5000i. In contrast, if you just want to control your theater, investigate alternatives and select this one only with both eyes wide open.
Please note that the ratings accompanying this review are based on the total hardware/software/support package. |
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Navigation: [ < Previous|Next > ] Now viewing user reviews page 2 of 3 for the Marantz RC5000i remote.
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