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Remote Control User Reviews
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The following page was printed from RemoteCentral.com:
User reviews for the WR7 from Universal Remote Control Inc. |
| Ratings | Reviews | MSRP (USD) |
Average: 2.17/5.00 Median: 2.17/5.00 | 2 | $34.99 |
The WR7 from URC is an economical remote offering learning capabilities, macros and a fully backlit ergonomic keypad. It upgrades the original R7 model with a new code database and four "My Favorite" channel buttons.
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Written by mitchmiller from LA. The reviewer has used this remote control for 1-3 months. |
Review 2 made on Monday January 28, 2013 at 3:14 PM. |
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Review: | From the listings on various sites, this looked like a perfect remote for me. It had enough devices, supposedly the right codes for my rig, and Learning Mode. Only trouble is, I can't get it to work, even after one try by a professional installer, one replacement unit, and three calls to tech suoport.
Only programming method which worked was number codes -- neither Method 1 or 3 worked, The number codes didn't give full control, and it wouldn't even go into Learning Mode, so it could only handle On and Off, Volume and Channel Up and Down, and (sometimes) Skip Forward and Back, but that was it. No input selection for the A/V, no direct number channel entry for the cable box, etc. Neither the "VCR" nor "Aux" buttons would accept my GoVideo DVDR/VCR, even though there is a code for it.
Tech Support has one good quality -- they speak good the English, but they are hostile and condescending. Their attitude is: "If you can't get this to work, you're an idiot." They even denied that when the unit Learns one command, it erases the previous commands on that button (and sometimes others) it has Learned -- a fact widely reported on the Web.
I finally gave up and bought a Harmony 700. It's not perfect -- small buttons, no labels, no ilummination, and it doesn't always work the first time.But getting it programmed is a breeze, and the Help key remedies any glitches.
The layout and buttons show that some good thought went into the WR7. I can't help thinking that there is or could be a good remote in there -- I just couldn't get it to come out and play. |
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