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You've Got Mail

You've Got Mail
A Warner Bros. Home Video Release
1998, 119 Minutes, Color, Rated PG

Starring:  Tom Hanks, Meg Ryan, Parker Posey, Jean Stapleton, Dave Chappelle, Steve Zahn, Greg Kinnear, Dabney Coleman
List Price:  $24.99 USD, released 05/04/99
Packaging:  Snapper, Region 1 NTSC
Disc Format:  Single Sided, Dual Layered (DVD-9)
Aspect Ratio:  1.85:1 Anamorphic Widescreen
Audio Formats:  English 5.1
Subtitles:  English, French
Features:  Featurette, Tour of New York’s Upper West Side, Isolated Music Score, Director & Producer’s Commentary Track, Interactive Menus, Scene Selection, Production Notes, Cast/Crew Bios, Web Access, 12 Theatrical Trailers, Extensive DVD-ROM Content

Fans who enjoyed Sleepless in Seattle will appreciate You’ve Got Mail. Tom Hanks plays Joe Fox, son of the owner of Fox Books, a huge discount store that opens a few hundred feet down from a small children’s book store owned by Kathleen Kelly, played by Meg Ryan. Both of them are closet Internet addicts, unknowingly carrying on an anonymous cyber-relationship. Each time their computers announce the grammatically incorrect phrase "you’ve got mail" their hearts skip a beat in anticipation of the next letter. Despite the obvious plugs for AOL and Starbucks, the film manages not to cross the line between "real life product placement" and outright advertising. You’ve Got Mail is a modern romantic comedy with witty, sharp dialogue and an excellent sense of humor. The plot is interesting – throughout it’s two-hour length my attention was held wondering when Joe and Kathleen would finally meet up and how it would happen.

Warner has produced this film as a Special Edition and it includes more content than you can shake a stick at - over 8gb worth on a dual layered disc. First, the video has been mastered in anamorphic 1.85:1 widescreen, bright and clear (though not astoundingly so). Overall, I found the picture a bit soft, compared to some other recent releases, with a larger amount of white & black lint than usual. During the last scene of the film, which is solid blue, film grain and uneven coloring is reproduced in full. There is very little shimmering and colors are accurate, though black levels are all over the board depending on the scene. The movie is, for some odd reason, split across both layers of the disc – at least the change isn’t too noticeable.

Audio is recorded at a particularly low level, a characteristic of most Warner releases. The only minor glitch I could hear is a small amount of background hiss during certain vocals. The soundtrack consists mostly of spoken dialogue and retro music, so it’s hard to tell how good it is – or isn’t. You certainly won’t be blown away by the bass or rear channel activity (since there is virtually none of both), but it seems appropriate for the genre.

As a special edition disc many features are included for both your standalone DVD player and DVD-ROM equipped PC (Macintosh users are, once again, out of luck). First, the disc includes a 14-minute HBO behind-the-scenes special that is mostly publicity fluff. Of more immediate interest is the tour of New York’s Upper West Side which includes video clips with production tidbits about all of the main filming locations, including the grocery store, Starbucks and both bookstores. Next, there’s a Director & Producer’s commentary track plus an isolated music score (what, you’ve already bought the CD?). Impressive stuff.

Included are two theatrical trailers for the movie, plus original trailers for the black & white The Shop Around The Corner and the Judy Garland classic In The Good Old Summertime, both of which You’ve Got Mail is based on. In the Reel Recommendations section you’ll find eight other trailers for similar films such as Addicted to Love, The Bridges of Madison County, Message in a Bottle and Joe Versus The Volcano. You’ll also find cast and crew biographies, interviews and production notes.

On the DVD-ROM side of things you’ll find a wealth of additional information and playthings, including screensavers, icons, interviews, call sheets and the original emails from the film. There’s quite a few video clips referenced only from the software including film comparisons of The Shop Around The Corner and In The Good Old Summertime, most of which standalone player users should also be able to view by direct-selecting titles (of which there are 67). About the only thing missing is motion previews for the scene-access screens and actual AOL software.

Overall, I was quite pleased with this film. The DVD quality-wise isn’t anything special, but the extensive features complement will be enough to woo many buyers.

- Reviewed by Daniel Tonks on May 8, 1999.


Movie:
Video Quality:
Audio Quality:
Supplements:
1-Poor 2-Fair 3-Good 4-Excellent
System Equipment
Sony DVP-S500D DVD Player
Sony STR-GA8ES 5.1 Receiver
Sony KV-27V65 27" Television using S-Video
Nuance Spatial & Star Series Speakers

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